Terms and Conditions

These conditions of use explain the main rules that apply when you access or use the SpinGreen Casino website, open and use a player account, deposit or withdraw funds, play games, and take part in promotions.

By visiting the site, registering an account, or using any SpinGreen Casino services, you agree to follow these platform rules and any related policies referenced on this page. If you do not agree, please do not use the site or create an account.

These service terms are written to set clear expectations for both you and the operator of SpinGreen Casino, including key responsibilities, restrictions, and how common situations (like verification or technical errors) are handled.

Who can use the SpinGreen Casino platform

SpinGreen Casino is intended for adults only. You must be at least the legal gambling age in your country, state, or jurisdiction (and in any case not under 18).

It is your responsibility to make sure that online gambling and the use of this website are lawful where you are located. SpinGreen Casino may restrict or block access in certain countries or regions, and availability of services can change based on legal, regulatory, or risk-related requirements.

Creating your account: keep it accurate and in your name

When you register, you agree to provide information that is true, complete, and kept up to date. This includes your identity details and contact information.

Player accounts must be opened in your own name and for your personal use. You may only hold and use the number of accounts permitted by SpinGreen Casino. Creating multiple accounts to gain an advantage (including for promotions) is not allowed.

SpinGreen Casino may ask you to confirm or update account details at any time, especially before processing withdrawals or enabling certain features.

Verification checks (KYC): what may be requested and why

To protect players and the platform, SpinGreen Casino may request documents or other information to verify details such as:

• your identity and age
• your address or place of residence
• ownership of a payment method (where relevant)
• source-of-funds or other details where reasonable checks are required

Verification requests may be required before your first withdrawal, after certain transaction patterns, when account details change, or when security triggers occur. If verification is incomplete, some services (including withdrawals) may be limited until checks are finished.

Your player account: security, privacy, and personal use

You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe your account has been accessed by someone else, you should contact support as soon as possible.

Accounts are personal and may not be shared, transferred, sold, or used on behalf of another person. This includes allowing friends or family members to play through your account or using another player’s account.

Deposits, withdrawals, and account balances: what to expect

SpinGreen Casino supports deposits and withdrawals using selected methods, which may include Visa, MasterCard, and Bitcoin/BTC. Available methods, processing times, fees, and limits can vary by country, currency, and internal checks. Supported currencies may include EUR and Bitcoin.

Withdrawal requests may be reviewed before approval. SpinGreen Casino may apply reasonable checks to confirm identity, payment ownership, and account activity, and may request supporting documents where needed.

Your balance may include real-money funds and, where applicable, bonus funds. Bonus funds may be subject to additional restrictions (including wagering rules) before any eligible winnings become withdrawable.

Bonuses and promos: bonus terms apply (always check the offer details)

Promotions, free spins, and bonus offers can be subject to additional bonus terms. These may include eligibility rules, promo codes, wagering requirements, time limits, game restrictions, maximum bet limits, maximum cashout rules, and country restrictions. The specific promotion page (and any related bonus terms) will control how a particular offer works.

Examples of common SpinGreen Casino promotion conditions may include:

• Wagering requirements: often stated as a multiplier (for example, 35x) applied to the bonus, deposit, or both (as defined by the offer).
• Game contribution differences: slots typically contribute more toward wagering than table games; some live casino play may contribute little or not at all.
• Maximum bet limits during wagering: a maximum stake per spin/round may apply while completing wagering (for example, €3 per spin).
• Time limits and expiry: some bonuses and bonus winnings can expire if not used within a stated period (often 3 days for certain offers).
• Max cashout caps: no-deposit free spins may have a capped withdrawal (for example, $40–$50), while some deposit bonuses may allow higher limits (for example, up to $1500 or another stated cap).
• Promo code use: many offers require entering a code in the cashier; others may be applied automatically after a qualifying action.
• Country restrictions: some offers are not available in specific countries or regions.

SpinGreen Casino may also restrict patterns of play that are reasonably considered bonus abuse, including using multiple accounts, collusion, or attempting to exploit offer conditions. Where misuse is identified, the casino may remove the bonus and adjust bonus-related winnings in a fair, rules-based way.

Game library and access: availability can change

SpinGreen Casino provides access to games supplied by a range of software partners (which may include providers such as Evolution Gaming, NetEnt, Play’n GO, Pragmatic Play, Big Time Gaming, Relax Gaming, and others). Game availability can vary by location, device, operating system, and provider restrictions.

SpinGreen Casino may add, remove, suspend, or limit games, features, or promotions at any time due to updates, maintenance, licensing limits, technical issues, or product changes. While the platform is designed for reliable access, uninterrupted service cannot be guaranteed.

Fair play rules: what’s not allowed

To keep gameplay safe and fair, you agree not to:

• use the site for unlawful purposes or in a way that violates applicable rules in your location
• provide false, misleading, or stolen information
• attempt to manipulate games, promotions, or platform systems
• use unauthorized software, scripts, bots, automation tools, or methods that interfere with normal gameplay
• engage in collusion with other players, chip-dumping (where applicable), or coordinated play intended to gain an unfair advantage
• abuse chargebacks, reverse transactions improperly, or attempt to deposit with payment methods you do not own or control
• allow anyone else to access or use your account

If SpinGreen Casino reasonably suspects prohibited behavior, it may take protective measures described below.

When SpinGreen Casino may limit service or close an account

SpinGreen Casino may refuse service, restrict features, suspend certain promotions, place transactions on hold for review, or close an account when it reasonably believes that:

• these account rules or bonus terms have been breached
• verification checks are incomplete or documents are inconsistent
• activity suggests fraud, misuse, or an attempt to bypass restrictions
• required information is missing, inaccurate, or cannot be confirmed

Any action taken will be aimed at protecting players, the platform, and the integrity of games and promotions. Where account closure occurs, handling of balances will follow these service terms and any applicable checks or legal obligations.

Errors and technical issues: corrections and fair resolution

From time to time, errors can occur—such as display mistakes, incorrect balances, mispriced bonuses, game malfunctions, interrupted sessions, or payment processing issues.

If an obvious error happens, SpinGreen Casino may correct it and, where appropriate, adjust affected results or balances in a reasonable manner. This includes situations where a bonus is credited incorrectly, a game round is impacted by a malfunction, or incorrect information appears due to a technical fault.

Responsible gaming: play for entertainment

Gambling should be treated as entertainment, not a way to make money. If playing stops feeling fun or becomes difficult to control, take a break and seek support. SpinGreen Casino may provide responsible gaming tools (such as limits or exclusions) to help players manage their play where available. You can also review the site’s responsible gaming resources at any time.

Intellectual property: using the site content properly

The website design, brand elements, logos, text, original content, and platform software are owned by SpinGreen Casino or its licensors and are protected by intellectual property laws.

You may not copy, reproduce, republish, distribute, or commercially exploit any site content without written permission, except as needed for normal personal use of the website.

Third-party providers and linked services

Some services on SpinGreen Casino are delivered through third-party providers, including game studios, payment processors, identity verification services, and technical vendors. These services may be subject to provider availability and operational limits.

If the site links to third-party websites or tools, those services are managed by their own operators and may have separate terms and privacy practices.

Limitation of liability: practical limits

SpinGreen Casino is not responsible for losses or damages caused by circumstances beyond its reasonable control or not attributable to the operator, including (for example):

• interruptions due to maintenance, network issues, or provider outages
• device incompatibility, outdated software, or player-side connection problems
• mistakes made by the user, including incorrect payment details
• failures or delays caused by third-party systems (such as payment networks)
• events commonly considered force majeure

Nothing in these service terms is intended to limit rights that cannot be excluded under applicable law.

“As is” and “as available”: no guarantees of uninterrupted service

The website, games, and services are provided on an “as is” and “as available” basis. SpinGreen Casino aims to offer a stable experience, but it cannot promise constant availability, uninterrupted access, or error-free operation at all times.

Updates to these conditions of use

SpinGreen Casino may update these terms from time to time to reflect product changes, security improvements, or legal and operational requirements. The latest version posted on the website will apply from the date it is published, unless another date is stated.

You are encouraged to review this page periodically so you understand the current rules that apply to your account and use of the services.

Related policies you should also read

These site terms work alongside other important policies and pages, which may include the Privacy Policy, Cookie Policy, responsible gaming information, bonus terms for specific promotions, and AML/KYC-related information where applicable.

Contact SpinGreen Casino support

If you have questions about these platform rules or your use of the services, you can reach SpinGreen Casino support via email at support@spingreen.casino. Live chat may also be available on the website depending on your location and the time of day.

By continuing to use SpinGreen Casino, you confirm that you understand these conditions of use and agree to follow them so the platform can remain fair, secure, and transparent for everyone.